Bilingual Answering Service Agents

Bilingual Answering Service

How do you handle clients who don’t speak English? If your staff is not bilingual but you have many customers requiring a rep who speaks French, Spanish or another language, AnswerNet has got it covered.

Bilingual Answering Services - Spanish, French, 250 Languages

AnswerNet’s Bilingual Answering Service provides professionally trained agents who speak Spanish and French fluently. With over 25 contact centers in the United States and Canada, our services are available 24/7/365..

For language requirements other than Spanish or French, AnswerNet also has long-standing relationships with third party interpreting services for over 250 world languages and dialects.   

Basic Bilingual Call Handling

When your business only has a limited amount of non-English speaking callers, AnswerNet agents can easily determine which language the caller would like to speak. Agents then patch in professional interpreters, who then relay what is being said between the caller and the AnswerNet agent.

Advanced Bilingual Answering Service

For frequent bilingual needs, your calls can be handled directly by an AnswerNet agent who speaks Spanish or French fluently. In the event a different language is preferred by the caller, our interpreter services can easily patch in to translate the call, providing seamless communication among all three parties.

Save Money & Staff Training Time

Save money without having to train your employees by using AnswerNet for all of your Bilingual Answering Service needs. Our agents are available 24/7/365 so you can leave your after-hours and holiday answering needs to our professionally trained agents!

Should your customers or clients have an urgent matter, AnswerNet’s professional call center agents can contact you right away. Ask about our automatic appointment reminders and dispatch services.

Key Benefits

  • Expand Your Customer Base
  • Increase Sales Capabilities
  • Provide Support to Non‐English Speaking Callers
  • Live Multilingual Agents Fluently Converse With Your Callers
  • Month‐to‐month Service Agreements
  • Uninterrupted Service

Key Features

  • 24/7 Multilingual Agents Available
  • Spanish and French-speaking Agents Available In‐house
  • Third‐party Interpreter Services for more than 250 Languages and Dialects
  • Services Customized to Your Time Zone
  • Provide Language Preferences For Your Callers
  • Customized Scripting
  • Toll‐free Phone Numbers Available

Contact us now to handle all your bilingual calls. Request a quote.