Cell Phone Answering Service

Cell Phone Answering Service - Essential to Business

If you spend much of your day in a vehicle, you know that cell phones are a business necessity. Some companies even use cell phones in place of land lines as their only business phone service.

Why should you consider using a live answering service for your cell phone calls?

Cell phones are essential for business, but using them on the road can become a cautionary tale. Discover the top 5 reasons (see below) why you need an answering service for your cell phone. You can start by ordering one of our featured answering service plans.   

Top Five Reasons You Need a Cell Phone Answering Service:

1) Safety

From phone calls to texting and everything in-between, the impact of mobile devices on driving safety is a growing concern. According to the U.S. Department of Transportation’s website, “Drivers who use hand-held devices are four times as likely to get into crashes serious enough to injure themselves.” (Ref: distraction.gov, 2010). The horror of a fatal car crash because you were distracted by your cell phone is unimaginable.

Note: Use of hands-free devices helps somewhat, but nothing replaces having your full attention on the road. Use of a cell phone answering service can eliminate the number of calls answered while driving.

2) Cell Phone Law

Many states and communities—with more every day—have laws that limit or ban the use of mobile devices of any kind while driving. As a business professional on the road, there is a real temptation to answer a ringing phone. If you do, you may be breaking the law and can face serious fines. If you don’t, you may be losing a customer. It’s a distraction that could lead to a serious accident.

There’s a better way; a cell phone answering service. The caller speaks with a live person who can handle requests for you, take a message and/or screen your calls so you can pull over to take only the urgent ones.

3) Emergencies

Of course, you could decide to not respond at all while driving and send all calls to voicemail. But, what if a new customer, a current customer or a family member has an emergency? Some calls you need to take as soon as safely possible. A cell phone answering service is a responsible and safer solution.

4) Improve Profits

Two-thirds of callers will hang up and not leave a message if they get your voicemail.You could miss signing a new customer potentially lose an existing one. You could staff your office to take all your calls, but that can be very expensive—especially for a small business owner.

How about a more profitable choice? Sign more customers, keep existing customers and reduce staffing costs by using our cell phone answering service. More prospective customers get to talk with a live person and get better customer service. Save money by eliminating or reducing the need to employ full-time staff.

5) Health, Happiness & Success

Are you getting too many cell phone calls? How about cell phone calls coming in while you are meeting with a client? How many calls do you want to take if you are in the middle of a roofing or tree trimming job? Too many calls at the wrong time can become stressful and interrupt the flow of your business day. .

Use our cell phone answering services to provide customer service, screen your cell phone calls and schedule your appointments. Results would be better time management, productivity and peace of mind.