Telephone Answering Service: New York ( Albany Local )

24-Hour Albany Answering Services for Your New York Business Needs

Whether you need after-hours answering, call overflow, holidays and weekend coverage, or even phone coverage during your normal business hours, we will get the job done quickly, and get it done right.

Our award-winning answering services are known for flexibility in customizing products and services to fit your Albany business’s needs in New York .

Live telephone answering service is available 24/7. Use us as your after hours answering service or to handle your over-flow calls during the day. Our Albany Answering Service Plans work with both cell phones and landlines.

Stop Losing Customers to Voicemail

New and existing customers call because they want to speak to someone now. If they only end up in your voicemail, they may call your competitors for help. Our live agents can answer their calls for you and take the messages, alerting you of any urgent and high priority calls. Avoid losing customers that hang up on voicemail. Use our live answering service to answer the calls, handle the messages and schedule your appointments.

Answering Services US is a service of AnswerNet. AnswerNet is not only award winning telephone answering service, but also provides many business outsourcing products and services that help things run more efficiently. Services can be added or can change to accommodate your Albany business needs.

Hire Us as Your Answering Service.
Potentially Save Over $2600/ Month.

Employing just one full-time 40 hr/week receptionist employee in the Albany area can easily cost well over $2800 / month in wages, benefits and office space rental. And this cost does not include the costs of office equipment, furniture, supplies and utilities. And one receptionist is seldom enough. You still need an answering service for 24/7 phone coverage, weekends, holidays and whenever your receptionist is busy, sick or on vacation.

Compare that to AnswerNet's typical answering service customer who on average spends $167/month for 24/7/365 round-the-clock phone coverage. That's less than $6 per day for round-the-clock coverage and over $2,600 in savings each month compared to hiring a receptionist employee.

Reliable Answering Service For Your New York Area: Albany

AnsweringServicesUS.com is a service of AnswerNet. AnswerNet has over 25+ call centers throughout the United States and Canada. With such a large network, your phone calls can be answered by a call center located nearest to you. Our call centers serve all US locations including your Albany location.

Our call centers are all equipped with disaster backup capabilities and call re-routing to secure your critical data and keep your business running—no matter what. This ensures that if an unforeseen event or natural disaster occurs in the Albany area—calls can be quickly transferred to a safe location. This allows our agents to answer important customer questions and keep your business running smoothly.

While many answering services claim to provide nationwide coverage, AnswerNet is one of the few providers that actually has physical call center locations nationwide and can provide this level of reliability.

Professional Answering Services For Your Albany Business

Our telephone answering services are used by a wide variety of New York businesses and professions, including:

• Attorneys
• Physicians and other medical professionals
• Manufacturing companies
• Hospitality companies
• Retailers
• Distributors
• Colleges and Universities
• Non-Profits
• Government Agencies
• Small businesses
• Entrepreneurs
• Large, worldwide corporations

Telephone Answering Service Benefits

• Month‐to‐month Service Agreements
• Uninterrupted Service
• Cost Effective
• Increases Staffing Efficiency
• Saves on Staffing Costs
• Save on Equipment and Facility Costs
• Seamless Integration with a Variety of Call Center Services
• Customized Service to Meet Your Needs
• Local Agents with National Level Technology and Support
• Calls Re-routed to Safe Location During Unforeseen Events
• Secure Data Backup and Storage

Key Features

• 24-Hour Live Agent Answering
• Customized Message Templates
• Multiple Delivery Options
• Local Numbers for Call Forwarding or Direct Use
• Multilingual Agents Available
• In‐house Fulfillment Options Available
• Toll‐free Phone Numbers Available