Medical Answering Service

Answering Services for Medical Offices, On-Call Doctors and Emergency Services Personnel

AnswerNet’s medical answering services offer paging services for on-call doctors and emergency services personnel, prescription and appointment follow-up, and overflow services for when the office gets very busy.

Why Choose Us?

Our friendly and professional agents are available 365 days a year to answer your medical office calls. Our agents go through a rigorous training process to ensure your calls are handled with the highest level of efficiency and professionalism in the industry.

Uninterrupted Service - Disaster Backup

AnswerNet has a network of over 25 integrated call centers equipped with disaster backup capabilities and call re-routing to secure your critical data and keep your office in contact with your patients at all times.

Bilingual Answering Services

AnswerNet provides bilingual capabilities, including in-house French and Spanish speaking agents and hundreds of other languages through our translation partners.

Additional Service Options

Our unique blend of inbound, outbound and automated call center services enables AnswerNet to offer a variety of seamlessly integrated medical answering service options, including:

• Online Appointment Scheduling
• Appointment Setting
• Appointment Reminders

Key Benefits

• Expand Your Customer Base
• Month-to-month Service Agreements
• Uninterrupted Service
• Cost-effective
• Increases Staffing Efficiency
• Seamless Integration with a Variety of Call Center Services
• Customized Service to Meet Your Needs
• Secure Data Backup and Storage
• HIPAA Compliant

Key Features

• 24-hour Live Agent Medical Answering
• Customized Message Templates
• Multiple Delivery Options
• Local Numbers for Call Forwarding or Direct Use
• Local Agents with National Level Technology and Support
• Bilingual Agents
• Toll-free Phone Numbers Available