Call Center Agents Perform Order Entry Serivice and Order Processing Services

Order Entry Service / Order Processing Services

Would you like to keep your business open 24/7 so you can take every call possible in hopes of maximizing profit? By adopting AnswerNet’s order entry and processing services, you can!

New Product Announcements, Phone Order Entry Service, Credit Card Processing, Fulfillment and Shipping...

Hire our agents to handle the order-taking process for your employees. When your phone lines close, ours remain open. In fact, we are available to take calls 24 hours a day, 7 days a week and 365 days a year.

Customizable and Flexible Options

Our order entry, order taking and order processing packages can be combined or can stand alone! It all depends on your business’s needs. 

Here are some of the order processing options available to you:

Web & Customized Order Entry Services

Do you sell your products and services on the Web? We can enter orders directly into your existing e-commerce web forms. Your orders arrive to you in real time, ready for fulfillment.

Don't have an order entry system in place yet? We can design and customize one for you. Our scripting and IT experts let you concentrate on the other aspects of launching your campaign.

Automated Telephone Order Entry

Would you like to automate your telephone order entry process and cut down on staffing costs? Use our Interactive Voice Response technology to take orders by phone.

Credit Card Processing

We offer a variety of credit card processing solutions to fit your specific needs. Using a secure bank routing number, we transfer funds directly into your account. We free your staff from administrative chores and speed up your cash flow.

Order Management and Fulfillment

AnswerNet delivers a one-stop commerce solution with our in-house abilities to warehouse, process, and deliver products quickly and reliably. Our facility is within easy trucking distance to 6 of the 10 top U.S. markets and two major airports.

One-Stop Turnkey Packages

Our turnkey packages combine:

  • Order Entry and Processing
  • Customer Care
  • Fulfillment
  • Returns Handling

Multi-Language and Communication Support

Today's competitive market means communicating in your customers' language. We can provide Spanish, French and many more languages through our translation partners. Our TTY service also connects with your hearing-impaired customers.

New Product Announcements

Generate a buzz before your new product arrives! We can place outbound calls or send out email and voicemail notifications right before your new product hits the market.

Timely Reporting and Results

You need to know ASAP what is happening in sales and stock levels, which items are moving faster than others, andwhich markets they're in. Obtain that critical data in customized daily, weekly, or monthly reports - faxed or emailed directly to you.

Get Started Today

Contact us to speak with an Answering Service Solutions Expert.