Virtual Receptionist Service

Would you like to have a professional, pleasant human being answering your office telephone 24 hours a day, 7 days a week - without the cost of increasing your employee headcount?

Let us be your Virtual Receptionist

When you leverage the services of a virtual receptionist, one of the many teleservices and business tools from AnswerNet, you can have a 24-hour virtual assistant for less than you would pay for a 9-to-5 employee!

What is a Virtual Receptionist Service?

A virtual receptionist service is a call center service that remotely provides many of the same duties a regular receptionist would perform - plus 24/7 telephone answering coverage.

Virtual receptionist services can include telephone answering, message handling, order entry services, online scheduling services and email management. Services can be customized for any business, medical office, or agency. A virtual receptionist service can be used as your virtual assistant or remote secretary.

Our feature rich answering service pricing plans include features that fulfill many of the duties of a virtual receptionist. Additional fees may apply for additional features such as email management or fax handling. Contact us to help choose a plan or customize a solution to meet your needs.

Bilingual, 24/7 Virtual Receptionists

Expect your calls to be answered professionally and quickly – even in another language! Our professionally trained, North American-based call center agents can fluently communicate with your callers in English, Spanish or French. If you need additional language support, we can connect to our third party translator partners.

Email Management and Appointment Scheduling

With AnswerNet's virtual receptionist service answering your calls, we can handle your email responses and appointment calendar, too. Our agents create replies by accessing standard response libraries hosted on your site and can make product recommendations, sell support contracts and offer replacement products.

AnswerNet’s virtual receptionist service agents are chosen specifically for their comprehension and typing skills to ensure that all responses are sent in the highest professional manner.

Key Benefits

  • Saves You Time and Money
  • Virtual Receptionists can be Available 24/7/365
  • Highly-trained and Professional Agents
  • Multilingual Communication Support
  • PCI-DSS Compliant
  • HIPAA Compliant

Key Features

  • Calling Procedures Customized to Your Needs
  • Telephone Calls Answered 24/7/365
  • Appointment Scheduling
  • Agents can Page or Dispatch Urgent Calls or Emails
  • Agents can Handle Faxes or Emails

Get Started Today

Contact us now to develop a customized virtual receptionist service plan for your business, medical office or practice. Request a quote.